Chile Case Analysis Essay

accessionThe Multi-Product chile character reference showed tout ensemble the characteristics of a decision case. At the end of the case, Mr. Thompson, the young manager, had to face with a decision whether or not continuing with the win overs commencement ceremonyed by the play along. Therefore, we approached at the case with a decisive stand bear d receive.1. What argon the specific problems & issues set about the keep familiarity?Managers organization social system chart shows that the subject distri thation could not be through with(p) well. There ar too some(prenominal) managers and this might lead to a actually high singular competition. The working mental synthesis of the confederation does not promote teamwork, from to each one one divergence is working individually and the provide is not working as a team and this decreases the effectiveness of the compensation system, which has excessively been held as an individual activity. An different study issue is the deprivation of depone on each other, caused master(prenominal)ly by heathen aspects that lead the employees to be more than individual everyone is only interested in themselves, not in the argona they work in. gross gross revenue representatives be only interested on the result they are specifically merchandising and that causes differences with what the clients are looking for. Therefore, the company struggles to give birth dislodges happening right now.2. How do you evaluate the approach the sloshed has taken so far?Multi-Products cayenne has tried to withstand up with the new trends in the market placeplace by meeting the new and al guidances evolving customers sine qua nons. Before Thompsons arrival, the Key Accounts review and Integrated Solutions political program were already been launched. The new identification of companys Key Accounts as a strategic kin with the customers was aimed to create a long-term competitory advantage for the dis solute and creating new benefits for the clients. Integrated Solutions meant a only different approach in the relationship with the customers the gross gross revenue representatives focus their efforts from one product and many clients to one client and a different set of products. The role of the gross revenue representative had to evolve becoming a consultant for the customer.The issue of Chi sway ethnic barriers to overcome, in holy order change their sales agreements policy, was not an faint one. They are a closed culture and the mentioned lack of charge that emerged between the co-workers be an issue in the team working approach infallible by the transition to an incorporated sales model. In our view the firm has travel in the right direction. Even though the sales were doing well with no fall guy of a crisis, the profit moulding was decreasing. The customers were intercommunicate for a different kind of benefit and, in order to be war-ridden in the future and coherent with the modernistic spirit of the firm, a step off was necessary. Meet the customer needs is the get a line to success and now the big altercate is trying to align the approach with the Chi careen culture. Moving from a traditionalistic marketing model to an integrate as well represented an opportunity to align their strategy with all the other Multi-Products branches all over the world.3. What actions should the firm take going forward?From an unified solutions model standpoint, every single employee should be on the same page in terms of team motivation, company coherence, and sate on the multi-products structure. This innovative model from the traditional business model has a lack of holdability in the Chilean culture because the companys implementation isnt in its full effect. Therefore, a change in a more streamlined and lean management structure that coincides with the integrated sales model, which could be tweaked according to the Chilean culture, could be the way forward, especially when the profit margin is decreasing where the times of culture adaptability change are needed. The fact that the Chileans are workaholics, and they are dedicated, in turning their dedication to a team oriented strategy could attend for the one voice, one face, one company, as part of their integrated solutions model.The incentive structure could be tweaked as well for sales representatives, where a higher commission and inducement model for higher sales in effect could boost the companys performance. If this is streamlined, this could be the factor increase in the companys market mete out from a let out profit margin. delinquent to the fact that Chileans are naturally competitive work oriented masses, an innovative competition structure that is internal and fun could be established whereby, workers motivate themselves to beat each other, which could overall beat the benchmark targets for the sales and marketing segment in the integrated soluti ons model. In going forward, merging the integrated solutions model, key accounts and the Chilean culture norms, mores and set of their work standards, where the team as unscathed could leverage their core strengths in competition, enceinte work with their sales representatives, could be their main factor advantage in the market.4. What are the key fork out chain(s) links in this case? How might the supply/value chain be used as an analytical framework for understanding the organisational and managerial challenges facing the company?This case shows different key actors of the supply chain. starting time with the initial inventory with its way of procurement. thusly, they excuse the way they deliver their products, which is via truck freight well-nighly. The new sale solution they are implementing affects the way they get out manage their orders. Adding more services in the process, as customer give need advices. Its overall way of retail is challenged in this case, aside from facing an clear in the sales division its supply chain has to be satisfactory to answer the new needs. The company will need to pivot from a take production to a thread production. Hence, most of the supply chain is affected. This is the main organizational challenge, because every aspect of their current supply chain will have to change. They necessitate to reach the next level, going from a simple offering of products to a retail merchant of solutions, as mentioned earlier. For the supply chain, that means, more reactivity and flexibility.Several layer tools needs to be implemented. They should apply a just in time production, meaning that they will have, at least, to use the lean manufacturing to eliminate the dash offs in their production. They will work with smaller trucks to sale more often. A reduction of their waste in the manufacturing process, and the pace they can change their production should be as low as it can. Its sales people need to learn how to work together, but the screen management needs to be on the same page regarding this project, everything will start with their support. And its a real fracture that they still have people openly doubting the overall at this point of the process.The challenge would be to rally those executives. Then create an atmosphere where collaboration is precious and useful. The entire success of this overall relies on the way people can adapt to it. And it wont be easy regarding the social value that Chile people developed. The organizational side is important, but should not be the main focus, as it is motioned in the case that they are still delivering in time their products. But keeping these changes in mind is important for the long term, which is also a switch in the companys culture.5. How have STEEPLE factors wedged the company?The social aspect of Chile has a direct impact on our company, as people in Chile are workaholics where they are more focused on individual goals than the companys g oal. The use of incentives to individual sale representatives will help increase the sales but this will again drive them towards their own individual goals. Technological innovation helps us in deriving 30 percentage of sales. There is potential in the market but the economy is increasing belatedly as compared to other Latin American countries. Being political st fitting since hold up 10 years, there are levelheaded issues regarding regulation and standards while dealing with other countries.ConclusionTo conclude, the wisest option for Thompson is to continue the overhaul of the companys management and organizational systems. Because Multi-product Chile is at a vital point where it has to adapt in order to stay competitive. Even if the project faces difficulties, it has to be achieved. The main factor for success, aside from the good foul parts, would be to rally the employee towards this project. Starting with the executive, this is insufferable that they are still faci ng trust issue from the managers at this point of the project. Regarding the technical part, in order to be able to deliver according to the new standards, they will have to switch their production from a push production to a pull production. We would recommend starting with the basic tools of the lean manufacturing.